WATCH | Episode 2: How small business can navigate the digital era

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Small Business E-volution airs Thursdays at 8.50pm on Channel 412. This week's guest is TymeBank's chief commercial officer Cheslyn Jacobs

is a new weekly segment on Business Day TV focusing on the challenges and opportunities for small business owners across SA as they navigate the e-commerce and technology landscapes to gain maximum advantage from the new digital market place.Gumede interviews Arjun Khoosal, the CEO of Kandua, which is an online platform hosting small businesses in the home services industry. Khoosal shares insight on how the industry is adapting to the digital world.

SA has seen a rapid increase in online spending post-Covid. Consumers are not only becoming increasingly savvy but they continue to demand more from their checkout and payment processes, forcing businesses to reshape their business models on how they can connect and improve customer experience digitally.Gumede is joined by TymeBank's chief commercial officer Cheslyn Jacobs to talk about the e-commerce space and how the digital bank aims to empower Mzansi's small business owners.

 

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