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FTC sues Amazon, alleging it tricked consumers into signing up for Prime | CNN Business

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FTC sues Amazon, alleging the e-commerce giant tricked consumers into signing up for Prime and made it difficult to cancel their memberships

The complaint filed in the US District Court for the Western District of Washington also takes aim at Amazon for allegedly trying to keep users subscribed who wished to cancel their memberships.

“Specifically, Amazon used manipulative, coercive, or deceptive user-interface designs known as “dark patterns” to trick consumers into enrolling in automatically-renewing Prime subscriptions,” the FTC complaint said. Amazon did not immediately respond to a request for comment.

 

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