Addressing the Courier Industry Appreciation Day here today, Fahmi said the use of technology comes with the risk of cyber threats such as data breaches, malware attacks and phishing scams.
Fahmi said in today's rapidly evolving world, technological advancements are reshaping industries and transforming the way we work. The industry should always ride on any opportunities to invest in cutting-edge technologies like artificial intelligence, automation and smart logistics to further optimise processes and enhance operational efficiency, he said.