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New option from Case and Law Society to resolve consumer-business disputes from Oct 1

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Those who cannot reach a settlement via Case's mediation centre can opt for a neutral evaluation.

SINGAPORE – Consumers involved in disputes with businesses will soon have another avenue to resolve them.

This service, a collaboration between Case and the Law Society, will also be offered for contracts that fall outside the jurisdiction of the Small Claims Tribunals . , said Case. Its mediation centre handles about 130 disputes annually, close to 80 per cent of which are resolved with parties reaching a mutually agreed settlement.

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New option by Case and Law Society to resolve consumer-business disputes from Oct 1Those who cannot reach a settlement via Case's mediation centre can opt for a neutral evaluation.
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