Sam's Club facing backlash from members after company cuts key benefit

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Consumer Nyheter

Sam's Club,Costco

The company first made the announcement via email on June 19.

Sam's Club members will only be eligible for free shipping on orders from the company's website or app on “qualifying orders of $50 or more.", orders that do not meet the $50 minimum to qualify for free shipping will be charged a $8 flat rate fee. Sam Club said “some category exclusions apply whereby variable shipping will be charged,” however.

Sam's Club's official X account responded to the post, writing "by adding a cart minimum, we are increasing access to different ways of shopping for our members. This will make it easier for you to get the products you want, the way and at the time you want.”"Idiotic move getting rid for free shipping for plus members. I will take my business to Costco,” an X user wrote, per the publication.

According to the outlet, another X user wrote that she was living with disabilities and relied on the company's shipping to get the products she needs. “Many of the items I buy are only sold online so your new free from the warehouse makes no sense for me. Please help,” the X user wrote, per“I’m NOT paying $8 for shipping that used to be free . Will likely cancel and have to rely on Costco for all the items I used to love getting from Sam’s Club!” a Facebook user wrote, per the publication.

Sam's Club Plus members have around six weeks left to enjoy free shipping before $50 minimum for the benefit kicks in, per

 

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