CINCINNATI – Delta Air Lines’ pilot union laid the ongoing issues surrounding cancellations at the feet of management on Tuesday, saying the company has not invested enough in its computer systems.
Company officials say it’s taking a long time to reset its crew scheduling system. That's a major issue considering the carrier employs 16,000 pilots and 28,000 flight attendants. "It's scary. I'm honestly shocked we were able to get to our vacation. We were surrounded in Atlanta by so many people." Delta's chief executive officer Ed Bastian has apologized to passengers and Delta is offering reimbursements for extra expenses through Tuesday.
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