A B.C. family says they are dealing with a banking error at one of Canada's largest banks with no resolution in site. They say money was withdrawn monthly from the RBC account they share with their daughter without their authorization. Consumer Matters reporter Anne Drewa has more.
"It’s Not Considered A Tip": If You've Ever Been Confused Seeing This Line Item On Your Restaurant Check, This Is Why It Exists Many diners assume that a service charge automatically replaces a gratuity and that they don’t need to tip in these situations. But it’s not always that simple.A new survey shows a sobering number of B.C. small and medium-sized businesses are struggling to deal with challenges from the economy and crime. Grace Ke reports. -- China has boosted underground storage of natural gas, after it made an early start on preparations for peak demand over the winter.