SAN FRANCISCO-headquartered Zendesk has secured an undisclosed amount of funding from Singapore's Economic Development Board to invest in and develop talent in the region.
The partnership will also help the company expand into new initiatives – such as the launch of its customer relationship management platform Zendesk Sunshine, the acquisition of messaging platform Smooch, and WhatsApp for Zendesk.Zendesk has over 650 employees in the Asia-Pacific with a 23 per cent year-on-year growth. There are over 130 employees situated in Singapore, with a growth of 30 per cent year on year.
Zendesk first entered the Singapore market through its acquisition of live-chat provider Zopim Technologies in April 2014. Since then, it said its business grew over 30 per cent year on year, with the Asia-Pacific contributing over 10 per cent of its global revenue.