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Microsoft is launching an ambient voice assistant project with Nuance - Business Insider

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Microsoft and Nuance are developing a clinical voice assistant to combat one of the industry's biggest problems: physician burnout:

to accelerate the delivery of ambient clinical intelligence — a suite of tech solutions that gather information from patient-clinician conversations, which is input directly into electronic health records .Nuance's tech portfolio includes Dragon, one of the first commercially available voice recognition tools, and over 500,000 physicians worldwide deploy Dragon Medical software for ambient clinical documentation and clinical support.

Microsoft could utilize this new clinical voice assistant to drum up adoption of its other enterprise services — and vice versa — and create a bundle of services for healthcare clients: Azure AI and cloud-computing, Microsoft Office, and ambient voice tech. And with each major cloud computing and AI partnership Microsoft lands, it bridges the gap in cloud market share between itself and rival Amazon: Amazon is projected to control 50% of the global cloud computing market by the end of the year, with Microsoft at second place with 22%. We think Microsoft is right to build out its suite of enterprise solutions, which could help drive provider interest and enable the tech giant to capture a bigger piece of the $11.

 

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