an investigation by BBC Watchdog Live. The freezes leave customers unable to make withdrawals or transactions and have prevented wages set to be deposited into frozen accounts from being paid.Customers have expressed frustration with Monzo's customer service, with some even reporting to Watchdog Live that, in response to complaints over not being able to pay for food, travel, or rent, the bank recommended borrowing from friends and family or referred them to shelters for the homeless.
While experts told Watchdog Live that the bank should know the outcomes of investigations after 14 days and customers should regain access to their money at that point, Monzo has told customers they should get their money back in 2-4 weeks, and Watchdog Live has heard of customers waiting even longer. It's important to note, however, that it is unknown whether this deviates from averages for other financial institutions.
Vi har sammanfattat den här nyheten så att du kan läsa den snabbt. Om du är intresserad av nyheterna kan du läsa hela texten här. Läs mer:
Sverige Senaste nytt, Sverige Rubriker
Similar News:Du kan också läsa nyheter som liknar den här som vi har samlat in från andra nyhetskällor.
BBVA has launched a fully digital onboarding experience for business clients - Business InsiderAn end-to-end digital onboarding experience like BBVA's will be critical for incumbents across the EU looking to stave off fintech challengers:
Källa: BusinessInsider - 🏆 729. / 51 Läs mer »
ServiceNow says ex-SAP boss Bill McDermott will be its new CEO - Business InsiderBill McDermott, who just stepped down as SAP’s chief, will be the new CEO of ServiceNow, replacing John Donahoe, who has been tapped to lead Nike.
Källa: BusinessInsider - 🏆 729. / 51 Läs mer »
Plaid CEO on hiring best talent for US fintech unicorn startup - Business InsiderThe CEO of a US fintech unicorn worth more than $2.6 billion spends a third of his time recruiting. Here's why he 'hires for spikes' rather than seeking well-rounded candidates.
Källa: BusinessInsider - 🏆 729. / 51 Läs mer »
What 4 prominent female leaders want from their employers - Business InsiderIt's no secret that women in the workplace want equal pay, flexibility, and judgment on deliverables. But they also want to be respected and valued.
Källa: BusinessInsider - 🏆 729. / 51 Läs mer »
Meet the WeWork directors that'll help Adam Neumann's replacement - Business InsiderAdam Neumann is no longer chairman of WeWork's board of directors — here's who is still leading the office-sharing company
Källa: BusinessInsider - 🏆 729. / 51 Läs mer »
Brands ask for new Instagram metrics from influencers: saves, comments - Business InsiderAs concerns about fake Instagram followers grow, brands are paying attention to new influencer marketing metrics like saves and comment sentiment
Källa: BusinessInsider - 🏆 729. / 51 Läs mer »