UBS Investment Bank COO talks about change in project management - Business Insider

This story requires our BI Prime membership. To read the full article,Beatriz Martin, UBS Investment Bank's chief operating officer, told Business Insider the Swiss bank spent 2019 overhauling how its investment bank organizes teams that develop and update technology.

Beatriz Martin, UBS Investment Bank's chief operating officer, told Business Insider the bank spent 2019 changing the way it organizes teams in an effort to foster more collaboration and efficiency when developing and updating tech. "This is a people business, and when people feel that they are making a difference and they are contributing positively to a good outcome, their motivation levels are much higher. What you get out of your employees is definitely a much better quality of work," Martin said. "These pods help contribute to that state of mind."One was the investment bank'sThe operations and technology teams, which account for roughly 9,000 employees, began reporting in to Martin.

The hot potato-style process left something to be desired. The decision was made to organize hybrid pods that were made of people from different divisions working together. It's not just about getting things out faster. The teams are also able to make adjustments to products more seamlessly as the people developing the tech and the ones speaking to clients are completely disengaged.

"We found that it is easier to marshal the program forward," Martin said. "The communication has improved within the pods."

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