Amazon offshores trucking support, and truck drivers have critiques - Business Insider

Amazon's truck drivers say the technical-support hotline that they contact often connects them with staff in India and Europe.Some truck drivers who move loads for Amazon said the company's technical-support hotline often connects them to support staff abroad.

Amazon said it operates technical-support offices in North America, Europe, and India to support its 24/7 transportation operation.Some truck drivers who move loads for Amazon said the company's technical-support hotline often connects them to support staff in India and Europe, they told Business Insider.

"I'm pulling 20,000 pounds of someone's freaking Amazon packages," the driver told Business Insider. "If I make a wrong move, I'm not only going to kill myself but 10 or 20 other people." Amazon said it operates technical-support offices in North America, Europe, and India to support its 24/7 transportation operation.

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