All industries face significant disruptions to their supply chain, workforce and cash flow. Business leaders now find themselves on the front lines of the pandemic. While there is uncertainty in many aspects of this public health crisis, for businesses it is clear that resiliency, agility, planning, empathy and preparedness are all important factors, today and in the future.
Resilience should be embraced as good business sense, rather than applying it simply to survive through protective measures, including the Luzon-wide enhanced community quarantine. There are clear and common benefits for companies to become operationally resilient. Here are some key areas to focus on:. Review your key internal policies. These include your sick pay system, health and safety rules, travel policies and how your employment contracts would cover forced absences from work. Employees need to know where they stand. They trust messages from their business leaders, so tone, accuracy and relevance can make all the difference.