such programs in response to the pandemic, but that process has been slow relative to customers' near-term needs. ISPs should simplify the terms of pandemic relief programs to avoid alienating customers who've been hard-hit by the economic downturn.
In turn, this would help ISPs convert those customers into long-term subscribers should more comprehensive subsidy programs be put in place.Business Insider Intelligence analyzes the tech industry and provides in-depth analyst reports, proprietary forecasts, customizable charts, and more.
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