Best Buy saw a 242% surge in online sales, as shoppers turned to ecommerce - Business Insider

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Best Buy posts a 242% spike in online sales behind 'products that help people work, learn, connect, and cook at home,' CEO says

Brendan McDermid/File Photo/Reuters"The customer is in charge, so this isn't about being seamless across channels, it's about being seamless for the customer," CEO Corie Barry told analysts.

During Tuesday's earnings call, CEO Corie Barry told analysts that the strong online gains "highlight our ability to harness our digital first mindset." By comparison, the tech-focused retailer's total comparable sales increased 5.8% year-over-year. Barry told analysts that categories like digital health and fitness and outdoor activities also saw strong ecommerce demand.

"Best Buy's Q2 was impressive on all counts, with revenues eclipsing Q2 2019 despite significant in-store shopping limitations as the company unleashed the power of its multi-channel capability, with online sales up around 240%," Moody's Vice-President and senior credit officer Charlie O'Shea said in a statement.

 

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