Utility companies rule out Level 5 disconnections

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Utility companies have given an assurance to consumers that they will implement a moratorium on disconnections for non-payment for the duration of Level 5 Covid-19 restrictions

Utility companies have given an assurance to consumers that they will implement a moratorium on disconnections for non-payment for the duration of Level 5 Covid-19 restrictions.

However despite companies making a virtue out of the moratorium on disconnections, it is actually a consumer right under existing codes of practice for service providers. During the March lockdown the Commission for the Regulation of Utilities announced a €100 advance on emergency credit for pre-pay customers.

She says "it lulled you into a false sense of security, you think you are going to be OK because there is credit there and you will have your heating, but then you go to pay it back and get a surprise". Ms Hughes recognises this, but she and thousands of other hard pressed customers emerged from the lockdown, significantly more in gas metre debt than they expected."Any credits that are applied cannot come with hidden surcharges, people need to know that the credit they are getting is that exact amount and they are not going to be hit with a sneaky charge further into the winter," he said.

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Will the car insurance do the same, or just shaft us all

And TV licence, mine to expire at the end of this month. Got the renewal already ffs 🤨 Don't watch RTE either ☹

Hang in there

Now let’s see the motor insurance industry step up to the plate

Whoo Hoo must stop paying mine for a bit.

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