Exhibit rationality — for instance, keep cool, don't raise your voice.Show consideration — for example, don't push your view as the only one.
It's easy to get frustrated and start letting go of these ideals, especially in the heat of the moment.that encourages empathic understanding can help here. Known as support for thought, this technique encourages you to support your counterpart's willingness and ability to think constructively. You show respect for their different point of view and ask questions that reflect active and supportive listening.Maybe you have higher aims than just keeping the peace.
For example, you can try to get your family member to recognize a discrepancy between their current anxiety and their ideal future by suggesting some outcomes that are counter to their current beliefs. Imagine your aunt is scared of losing health insurance. What she hopes for in the future is affordable health care. If you can recognize where she's coming from and where she wants to wind up, you can bring up a point that might not fit with her current view but that would help her accomplish her goals — like mentioning the possibility of using less expensive telemedicine options.
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