HR Ministry: Incident at courier company's Perak warehouse caused by workload, employees' commission

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The HumanResources Ministry's investigation found that extra workload and employee commission payment issue had led to the violent package distribution incident at a courier company's premises in Perak. Read more at

The ministry, in a statement Friday , said the investigation found that there were employees, especially in the delivery department, dissatisfied with the provision of bonuses based on performance and unilateral changes made in the commission payment structure.

"It was also found that some employees, especially in the delivery department were dissatisfied with the provision of bonuses based on performance and unilateral changes in the commission payment which would cause the income of employees involved to decrease, ” the ministry said.

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