A couple is being sued for defamation after writing 1-star Google reviews of a roofing company, report says

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"She refused to give me any information. She said I would have to get it from the landlord. I asked to speak with the manager and she laughed at me," Knepper recalled."She told me I was verbally abusing her and that she was the office manager. She hung up on me.

"Honestly, I cried immediately. I was terrified. I can't afford a lawyer. I can't afford to pay $112,000. And I can't, I don't want to file for bankruptcy," Knepper told KGW8.

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I’m in the same boat right now.

I’m in the same position right now

Ridiculous!

Such a joke for any media source to give this couple even 3 seconds of fame.

It would be a lot easier for company’s to take their bad reviews and fix their short comings instead of being snowflakes about it. Arguing with customers is not good for a company.

CNN bbb_us Google nytimes executiveroof_ Roofing Co. is making themselves look bad, what do they think reviews r 4? They r 2 warn with your own opinionated bad experience. If a lawsuit is 2 b filed y not go after Google, after all they r 1 of many host of personal ratings

I think this is good. So many people post negative reviews hurting company’s reputation because they do not get exactly what they want even if they are being unreasonable.

Roofing Co. is making themselves look bad, what do they think reviews r 4? R they not 2 warn with your own opinionated personal bad experience? Y have BBB operate 4 same reason? If a lawsuit is 2 b filed y not go after Google, after all they r 1 of many host of personal ratings

wanted to loop you in on this PaymoneyWubby

kuku27 Google must change its behaviour , it has many alternatives, if rejected, it will be at receiving end

Yeah, down with free speech... did those fools actually think they were in the United States. This is the NWO baby, ain't nobody got time for the whole freedom crap... lol

kuku27 This is one, personal experience but Google is full of so many shortcomings, it is to be experienced to be believed. It asks me such ridiculous questions, I feel like giving it a good dose but professional ethics come in way. It must mend its ways to avoid collision 1/2

Can a company be a Karen?

'She received a text demanding that she take down the review before 'more damages are done,'......... that's call EXTORTION a threat to harm someone or something. I would counterclaim Extortion off the text message!!!

If they’re the kind of customer that didn’t even give the business a chance, then they deserve this. Otherwise this sounds like the business is flexing their resources to make a bad name for themselves…. Publicly.

The suit should be tossed by the judge as baseless

On one hand, they left the review after speaking to someone and not even having any work done, which seems a tad unfair. On the other hand, don't be a company that serves the public if you don't want to risk negative reviews. This company has summoned the Streisand Effect.

Getting sued for a bad experience ? Everyone should just write nice things then ? Really wish I grew up in a different era

If what was said was said in good faith and true (I dont see what was written) how can it be defamation?

Omg pathetic

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