How business travel may never be the same again

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Lufthansa is putting on more flights for business travelers in September, but it only expects a return to 90 percent of pre-pandemic trips in the long term.

BERLIN/MILAN - Sylvia Burbery is delighted that she no longer spends most of her life traveling for work.

Burbery's sentiments are echoed by workers around the world who are tired of the grind of corporate travel. This is bad news for the airlines, hotels and conference centres that rely on this lucrative business. She said 700 staff members could attend online strategy or sales events compared with the 100 people who used to meet in person: "You can really be more surgical about when you travel."

German airline Lufthansa has nevertheless seen demand for its regional flights between Germany, Austria, Switzerland and Belgium jump 15 percent in recent weeks, and rise 30 percent for flights within Germany, Chief Executive Carsten Spohr said. "As companies look forward, they are thinking about how to keep some of the cost savings they have realised," said Anthony Jackson, head of Deloitte's US aviation practice.

As part of climate measures Zurich Insurance Group unveiled this week, it said it would cut air travel compared to its pre-pandemic level by 70 percent as of 2022.

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