Moving company that cost Chicago family virtually everything they owned indicted on federal charges

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A company we've reported on after a move gone horribly wrong is facing federal charges for faking its glowing reviews.

It's common advice when you're looking to hire any company: read the reviews. But can you trust them?

If Doherty could go back in time, she wouldn't have listened to anything Safeway Moving System said. You may remember There was no movement for 10 months, until CBS 2 called. In our original story in February, we reported that Safeway was working on a settlement in Doherty's case. But days later, Safeway would have a far bigger problem on its hands.

Bernas said the organization is alerted when these kind of indictments come down, then it strips companies of their accreditation. But customer reviews are a different story. For example, the website moveBuddha ranked Safeway as the best overall value on its list of the 5 best interstate movers. The website said that list is based on research of federal complaint records.

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