Home deliveries for pets - Shoprite takes its pet supplies business online

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Bruce Whitfield interviews Mark Cotton (Head of e-commerce, Shoprite Group) about the new Petshop Science online service.

This means customers can now have pet food and other pet supplies delivered to their homes.

The pet economy in South Africa is now worth over R7 billion annually and as it continues to grow, the Group has opened 22 physical stores around the country. That's just in one year says e-commerce head Mark Cotton.Bruce Whitfield interviews Cotton on The Money Show. We see a huge opportunity in this particular sector, and we're always looking to making life more convenient for our customers.

Mark Cotton, Head of e-commerce - Shoprite Group We will offer more than 2 000 items online... One of the repeat conveniences we're offering is the repeat order... once customers have identified the foods their pets like, they want it ordered repeatedly... at the frequency of their choice.If you've recently lugged a 20kg bag of pet food around, I think that's something our customers will find appealing.

Mark Cotton, Head of e-commerce - Shoprite Group The delivery fee is R75, with orders over R450 delivered free.Listen to the interview with Cotton on The Money Show:

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