abc.net.au/news/island-escape-cruises-nz-passengers-kimberley-receivership/101404570The collapse of a luxury boat charter company operating off Western Australia's coast has devastated passengers with some demanding tens of thousands of dollars compensation.Super-yacht Island Escape remains impounded at Broome PortIsland Escape Cruises NZ, which cancelled a series of 12-day voyages, is in the hands of receivers Calibre Partners NZ.
Queensland man Murrie Taylor was booked to go on a cruise in early July from Broome, but said his trip to paradise quickly turned into a nightmare.He and other passengers were waiting in his hotel lobby to be collected by the cruise company."We were gobsmacked basically," he said.Mr Taylor said he had paid about $30,000 for the trip when he and his wife had to spend thousands more on emergency accommodation and flight changes after cancellations left them stranded in Broome.
Naomi Hunter and her husband, both from NSW, said they spent nearly $30,000 on tickets for a trip in August that never happened."Whether we will ever be eligible for anything, I don't know," she said.Other customers vented their frustration on the company's Facebook page, which has since been taken down, warning would-be travellers against booking future cruises."We do not yet know what led the company being in this position," Mr Jackson said.
"Because of COVID and the border crossings, it was extremely hard for an Australian resident to get travel insurance for a trip within Australia," Mr Taylor said.
Spent $30,000. Dear oh dear...
First world problems.
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