While many large retailers have invested in their own delivery teams, the growth in ecommerce has driven significant expansion in the delivery services industry. Companies in this sector are now expected to offer a time-sensitive, efficient service across urban and rural destinations, all while keeping costs under control at a time when fuel prices are unusually high.
“Fast + Furious joined at the end of last year and added scale and density in the rural and regional areas of South Africa, opening up access and inclusion deeper into the country. And finally, Dawn Wing has brought superb reputation for client service, action orientation, speed and passion. This combination has helped us to lead the trend of consolidation within the sector,” he says.
Lombard points out that onerous FICA and RICA requirements often add unnecessary friction to delivery solutions – friction that DPD Laser has resolved by digitizing the entire verification process for its customers within the financial, network, and retail sectors, and any others who require identity and address verification to comply with regulations.
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