report that they hired software engineers, and 35% hired data engineers for AI-related positions. The market is heavily starting to shift to AI-supported and driven positions. Companies’ demographics are shifting towards talent with specific expertise who can apply AI.If you are running a service outsourcing company, here is what to consider regarding the state of AI today.Start with internal AI integrations to support your delivery.
Define a thorough pipeline for company-wide AI adoption and make sure monitoring and performance evaluation are in place.Intricate tasks like system/product architecture remain predominantly human-centric. This is a skill that AI will need quite some time to substitute. It is hardly the case that consultancy and architecture activities will be substituted by AI soon.
Focus on understanding the customer’s business. AI can hardly pick up the domain specifics. Your value in software delivery should be focused there. Invest in customer-facing capabilities and roles.Invest in talent training towards focused niche expertise where AI can’t deliver good enough results. The typical outsourcing role in an IT company currently requires a complexly developed specialist.
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