Down to Business: If you want your company to grow, you have to ask the tough questions: ‘People get too afraid of risk’

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Q&A with Adam Russo, a licensed clinical social worker who owns Reliable Coaching and Strategy in Naperville.

Business: Reliable Coaching and Strategy Address: Naperville Phone/website: 630-640-4981, www.reliablecoachingandstrategy.com Owner: Adam Russo, 47, of Naperville Years in business: Started in April What do you do? “I help business owners or leaders with their people process strategy in their business so they can achieve success,” Russo said. What is people process strategy? “Every business has people. There’s a process. There’s a strategy.

She owns an insurance agency. There were initial struggles, but when we met last month, she was No. 2 in her district. You can make huge jumps in short periods of time. Some people it takes a little bit longer depending on their goals.” Are you busy? “Very busy. Part of it is because of my background. ... When I meet people, I say, ‘Look, I was a founder, I scaled, I sold, I did acquisitions and now I’m coaching.’ It’s ‘Oh, I want to work with you.

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