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Starbucks founder Schultz says company needs to refocus on coffee as sales struggle

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Howard Schultz

Former Starbucks CEO and founder Howard Schultz says the company’s leaders should spend more time in stores and focus on coffee drinks as they work to turn around flagging sales.

FILE - Starbucks founder and former CEO Howard Schultz testifies before the Senate Health, Education, Labor and Pensions Committee at the Capitol in Washington, Wednesday, March 29, 2023. In a LinkedIn post published over the weekend April 4, 2024, Schultz says the companys leaders should spend more time in stores and focus on coffee drinks as they work to turn around flagging sales.

In his post, Schultz said senior leaders – including board members – need to spend more time talking to baristas in the company’s stores. But Schultz said coffee is what differentiates Starbucks and reinforce the company’s premium positioning.

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