joins a new company, they come with a fresh set of eyes and motivation to implement changes and improve working conditions. However, all too often, the alterations come too quickly or with too much force, causing complete havoc in the workplace. when the new manager tried to increase the productivity levels of employees.
She also mentioned that she no longer works with calls at that company, as she wanted to take her career further. “I had reached the top in the call center by having all the extra training we could, and I didn’t have anything to improve other than be faster, so I wanted to leave.”New leaders tend to make decisions quickly—often as early as the first 60 days. However, sudden and extreme changes can create a breach in the workplace.
The new manager who wishes to successfully implement changes might want to consider including the team members who are affected in the decision-making process, says Weekes. “As a new leader of an existing team, I always let the team know that they will know far more than I will about the granularity. I am not arrogant enough to assume that I am smarter than everyone and can fix something that might have been a problem for months in a matter of days,” he notes.
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