Bank Negara has acted promptly to address bank service disruptions, says Deputy Finance Minister

KUALA LUMPUR: Bank Negara has acted promptly to address the service disruptions that have troubled consumers, issuing a directive to banks to strictly adhere to operational standards, says Lim Hui Ying.

Lim highlighted Bank Negara's powers under the Financial Services Act 2013 and Islamic Financial Services Act 2013, which allow it to enforce actions on institutions falling short of policy mandates. "We are facing an unacceptable number of online disruptions. Should we settle for simple compliance and apologies for the inconvenience?

Regarding customer relations, she said,"Bank Negara has instructed banks to proactively communicate with affected customers, swiftly addressing any resulting complaints and inquiries."

Singapore Singapore Latest News, Singapore Singapore Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Deputy finance minister: Effective tax policies crucial to fostering ongoing growthPUTRAJAYA, June 11 ― It is crucial to emphasise the role of effective tax policies in fostering ongoing growth and stability in light of economic progress, said Deputy...
Source: malaymail - 🏆 1. / 86 Read more »

Effective tax policies crucial to fostering ongoing growth - Deputy Finance MinisterPUTRAJAYA: It is crucial to emphasise the role of effective tax policies in fostering ongoing growth and stability in light of economic progress, said...
Source: theSundaily - 🏆 25. / 51 Read more »

Fleet card limit based on volume of diesel purchase, says deputy finance ministerAdvertisementAdvertisement PUTRAJAYA, June 11 ― The fleet card issued under the Subsidised Diesel Control System (SKDS) for 33 types of public transport and goods vehicles has...
Source: malaymail - 🏆 1. / 86 Read more »