KUALA LUMPUR: All insurance and takaful companies should provide an explanation to policyholders why premiums for health coverage have increased.
Sim also said there had been 147 complaints made to the hotline he launched to gather grievances from the public on increased health insurance premiums.Sim stated the example of an 85-year-old policyholder who was slapped with a 78% hike when her insurance premiums increased from RM6,065 in 2023 to RM10,815 in 2024.
Citing an"unprecedented" rise in claims over the past several years, it said from 2021 to 2023, cumulative medical claims cost inflation of 56% placed many insurers in critical position. Previously, it was reported that medical insurance premiums are expected to rise by between 40% and 70% in 2025.