Here are the challenges to tackle—and the opportunities that arise—when IT takes the transformation lead.The days of keeping IT sequestered in a dark corner of the enterprise are gone. Today, IT is an increasingly vital business partner with a direct impact on productivity, operations and other business-related issues.
Emerging technologies like AI and machine learning play a big part in helping IT innovate and improve business outcomes. But too many organizations are held back by their current IT technology investments. Some prime culprits that hold IT back are:The recurring overhead of maintaining interoperabilityIT resources are drained by too many integrations and their maintenance, taking funds and attention away from more important work.
These legacy solutions, complex integrations and multiple data models not only result in suboptimal decisions, operations and business outcomes, they also result in poor experiences for everyone. For digital transformations to succeed, something has to give in terms of the current IT experience.A single IT platform—powered by a unified data model, shared intelligence, best practice workflows, AI capabilities and a common look and feel—is the key to improving processes and creating efficiencies.
Technology-enabled employee experiences are the key to boosting productivity—and making work work better for everyone in the business.
Put simply, if you’re looking for better business outcomes, put IT at the head of your transformation efforts.
servicenow common mistake. DigitalTransformation should be business driven. The biggest effect is the change that will undergo and employees need to be communicated to that these changes are coming. Often times, these projects have a budgeted ceiling with an expectation
servicenow IsiahThomas I’d hire IT in a second