Industry body takes steps to support security officers

The Security Industry Council is taking steps to support private security officers who suffer abuse while doing their jobs, in the wake of a high-profile incident between a condominium resident and a security officer over parking charges.

"Depending on the cases, assistance will be rendered to the affected officers - this could be in terms of mediation, providing legal advice or supporting officers to apply for medical leave, medical claims or even change of site or roles," said SIC, an umbrella body of security players.Last week, a video showing a resident at Eight Riversuites condominium in Whampoa verbally abusing a security officer over the Deepavali weekend went viral.

SIC also brought up a poll involving 52 security officers which was conducted earlier this year by USE. About 73 per cent of the respondents reported some form of abuse - verbal or physical - in their work. To improve matters, SIC suggested that buyers of security services use a model that involves seeking expected performance levels from security agencies, instead of specifying manpower levels.

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