to Forbes that among its members, PillPack had a higher "net promoter score," which indicates the likelihood a consumer would recommend a product or service, than other pharmacies like CVS and Walgreens.
So, while pharmacy startups like Capsule and Hims & Hers have experienced recent wins, Amazon's backing of PillPack — and the resources and mindshare that Amazon holds — could be a hurdle that is too high for competing startups to clear., Business Insider Intelligence's expert product suite keeping you up-to-date on the people, technologies, trends, and companies shaping the future of healthcare, delivered to your inbox 6x a week.
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