In a more typical time, burnout is an exception. In the era of Covid, it almost feels like the norm.
Moss spoke with Reuters about making it through the pandemic in one piece. Edited excerpts are below.A: During Covid's second wave, we found that only two per cent of people rated their wellbeing as excellent, and 89 per cent said their work life was getting worse. We expected that people would be exhausted, working more hours in the day and losing efficacy.
This has put employees more in the driver's seat; for instance, we have been seeing many companies delaying a return to the workplace. Self-care strategies can be a good thing, but sometimes they are a Band-Aid solution to a much bigger problem that needs to be managed upstream.A: They need to be looking at the root causes of workload. Giving people a day off is okay, but you also need to reduce your expectations of productivity.
Set boundaries about answering emails and manage your clients' expectations, so everything doesn't always seem so urgent.A: We have never had a collective trauma like this where every single person is going through it. We are all feeling fear and social anxiety, and the same is true for leaders.
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