Amazon is hiring a whole bunch of South Africans again, some to work from home, with only matric | Business

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It may be laying off in other countries. But in South Africa, Amazon will take 18-year-olds with matric, as long as they've spent a year in 'high-end retail' or, better yet, another call centre. | News24_Business

) be laying off thousands of employees in other countries. But in South Africa, it is hiring again. And it is not looking for a lot of education or experience.

In recent days, Amazon has posted job ads for two different kinds of roles: technical support associates, who help customers troubleshoot either online services or devices such as Kindles, and customer service associates, who will act as the first point of contact for Amazon customers in North America and the UK who reach out for help.Amazon is looking for both permanent staffers and people to sign up for three-month contracts, to deal with spikes in seasonal demand.

In all cases, employees will be expected to work at least occasional late, overnight, and weekend shifts, serving customers in other timezones. All the jobs pay R67.35 per hour with an expected 40-hour week, which comes to roughly R13 000 per month.The preconditions to apply are not particularly onerous. To get one of the jobs, you have to be at least 18 and have matric or equivalent. On top of that, Amazon is looking for one year of experience, ideally in tech support for the more technical roles, but also in a call centre or in "high-end retail".

For work-from-home jobs, Amazon requires a fixed-line internet connection with a speed of at least 10Mbps down and 5Mbps up.

 

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