The company said the problem only affected customers who topped up their meters between midnight on 30 August and 13:23 BST on 31 August.
"There was nothing the girl could do. She just said she would pass on their details from Power NI and they would be in contact," Eileen explained.
เราได้สรุปข่าวนี้มาให้อ่านอย่างรวดเร็ว หากสนใจข่าว สามารถอ่านฉบับเต็มได้ที่นี่ อ่านเพิ่มเติม: