A Western Australian mum claims she is out of pocket $1000 after she paid Blossom Au Pair Service and allegedly received no service from the company.Western Australia Consumer Protection said 37 people had lodged complaints with the consumer watchdog about the same company.Lara Pimenta claims she contacted and paid for an Au Pair service and never heard anything from them.
Without family to help her, Pimenta said she became desperate and eventually found Blossom Au Pair Service Australia on Facebook."Despite several Perth-based addresses being listed for the business, enquiries by Consumer Protection reveal Gibson has not returned to Australia since relocating to Europe in 2019," a statement from the Consumer Protection said.
But Pimenta claims her $1000 upfront payment allegedly evaporated, with no service provided by the company."There was no intention to defraud," Gibson said."If any family feels like they have been wronged, please contact me for resolution," she said.