A portal of the National Insurance Commission that will integrate all insurance transactions in the insurance industry into a single hub will go live next year, its Acting Commissioner, Mr Sunday Thomas said on Thursday.
He said insurers must understand that digitalisation has now taken precedence in people’s day-to-day affairs and the implication will be detrimental if the industry fails to fix that gap that it will create in the business between them and their customers. “If the industry is to effectively key into the financial inclusion target of the Federal Government, it therefore behoves them to reinvigorate and face the challenge of digitalising their operations not only to build trust, confidence and reassurance of all stakeholders that the industry is ready to encore its peers, but to enhance penetration.”
He said it is important we work towards being part of the wave because this new set of technologies will ensure we rethink the entire industry and the parts needed to be played in the world.