As the COVID-19 pandemic wipes out jobs and empties offices across the world, companies in Central Europe that provide remote, lower-cost services for multinationals are emerging as winners in the new business order.
While service centres in Asia can offer lower costs, Central and Eastern Europe offers geographical and time-zone proximity to western Europe and North America, with a deep pool of multi-lingual workers, business leaders told Reuters. "It is all about timing," he added."This crisis has shown that more things can be done remotely and this will benefit the region in the medium to longer term."
The novel coronavirus pandemic has devastated global economic activity due to government-imposed lockdowns aimed at containing an outbreak that has led to more than 4.2 million infections and over 285,000 deaths.