A spokesperson for Peloton declined to comment on the specific complaints and why some orders had been canceled but acknowledged the delivery delays in a statement saying that it "appreciated the patience" of impacted customers and that it encouraged anyone experiencing issues to contact its Support team.
Marquis received a near-identical email the night before her delivery was scheduled, saying that it had also been canceled "due to extenuating circumstances." Brinkman said he replied to the email asking to speak with someone about the delivery. Two days later, he received a note back saying that this was the earliest date available with no additional explanation.
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onepeloton is 100% deflecting responsibility under their warranties and has been for 3 months. Every other service company in America has managed to safely alter their practices— but oh wait, Peloton is a “tech company.” Clearly, because the Tread hardware sucks. Buyer beware!
So true! Check out PelotonTrump ! He is fighting for the needs of the riders!
Supply and Demand! I waited 7 weeks but it was WELL worth the wait! onepeloton
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