Anthem launches enhanced Amazon Alexa voice assistant for members - Business Insider

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Restricting simplified access to health plan information to Alexa users means the Anthem Skill's reach will be limited

the release of the Anthem Skill — a voice assistant feature for Amazon's Alexa-enabled devices that allows in-network members to quickly access information about their medical and dental benefits.

The Anthem Skill is HIPAA-compliant and will only allow members to access information about their current Anthem commercial health plan — and information stored will be deidentified,Enabling simplified access to health plan information could help patients better manage their care — but restricting this benefit to Alexa users means the Anthem Skill's reach will be limited.

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