Skye Gould
Business Insider spoke with Clarke about the impact of the pandemic, the importance of digital transformation, and how workplaces can be resilient. The coronavirus pandemic has shifted many companies away from the physical office and into the digital world, leaving people wondering how long they'll be working remotely and how their work will change once they return to the office.
What we found at PwC is that if we just look at virtual work from the perspective of tools and technology, it doesn't really help mature our business. We have to look at it as how we work with people. We're not looking to build robots; we're looking to make people smarter. There are things that we're doing in virtual that we could not have done otherwise.
As for other things we're looking at, we have to rethink our clients' services and products and help them reframe them for the future. Some of them will make it; some of them are in distress. So one of the things that we're doing right now is helping our clients to understand what to invest in and what new directions to look into.
Anyone who has worked through the pandemic knows the future of work has changed - and been accelerated - glad PwC are catching up - hope they are learning by doing - but no need to pay for that advice mind..
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