cottonbro/Pexels.com
With the national lockdown instituted from March 26 this year, any pre-Covid predictions on the state of e-commerce growth and revenues in 2020 have been severely disrupted. Businesses that were geared for servicing their customers’ online retail needs before lockdown have experienced a surge in e-commerce revenues, despite taking initial knocks when lockdown level 5 allowed only for the operation of essential services.