We caught up with Joe Thompson, the co-founder and chief operating officer, to learn more:In early 2018, Roger, Sabrina and I decided it was time to rebuild the eye-care category to be more customer friendly, and so the story of KITS began … all the top brands — including KITS — you could want, at a fair price, made and shipped directly to you immediately. We have assembled the best designers, the best materials and the best brands.
We have built the most automated lens lab in North America, right here in Vancouver, so that we can start making your glasses to your prescription within 10 minutes of you placing your order. We have invested in the largest inventory of contact lenses in Canada so we’re more likely to have your prescription in stock. We ship most orders within hours of receiving them, so that you receive your eye-care fast. We back all this up with the best customer service team in the industry.