A key Meta moderation partner is shutting its African hub, which handled some of the most harmful content | Business Insider

A key Meta moderation partner is shutting its African hub, which handled some of the most harmful contentMeta's main content moderation partner in east Africa, responsible for reviewing harmful content, is discontinuing its work for the tech giant. Sama's Kenya office was responsible for reviewing some of Meta's most harmful content.

Former employees filed a lawsuit against Sama and Meta last year alleging human trafficking and forced labour. Meta's key content moderation partner in East Africa, which is responsible for policing harmful content like child abuse and beheadings, is discontinuing its work for the tech giant. Sama — a third party contractor for Meta — is shutting down parts of its business including content moderation for the social media giant from March 2023,It said it is letting go of around 3% of its staff — roughly 200 employees — at its Nairobi office and has had to make the decision because of the"current economic climate."

The firm said it is offering support packages for employees affected and encouraging those eligible to apply for work at its other offices in Kenya and Uganda. Staff who have been let go will receive severance packages as well as wellbeing support for up to 12 months after their last day of working at the company.

"We respect Sama's decision to exit the content review services it provides to social media platforms," a Meta spokesperson said in a statement to Insider."We'll work with our partners during this transition to ensure there's no impact on our ability to review content.

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