for allegedly advertising and selling tickets for more than 8,000 flights that it had already cancelled in its system.
Asked if the ACCC would like monitoring of the aviation industry to be renewed, Cass-Gottlieb told Guardian Australia: “That original direction had a specific focus on the impact of Covid. “We do see a case for reinstatement of a direction that would look to the status of competition, and survey prices, costs and the manner of operations.”
Cass-Gottlieb argued this should be done “both to meet customer service expectations but also in terms of enabling the success of entry and expansion of recent entrants, including Rex and Bonza”, in order to open up more competition.“would provide continued transparency and scrutiny of the industry at a time when new and expanding airlines are still trying to establish themselves”.
“Domestic aviation is one of the most concentrated industries in Australia, barring only natural monopolies such as electricity grids and rail networks,”