Bellflower couple awarded $12,000 in arbitration against Lowe's, but company didn't pay up

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The couple had initially paid Lowe’s $60,000 up front to remodel their kitchen. But they say Lowe’s stopped showing up and didn’t finish the work.

They say the kitchen is the heart of the home, so when Mike and Ada Simpfenderfer decided to remodel theirs, they went all in.The couple hired home improvement giant Lowe’s to do the $60,000 job.

Nurse whose boss and co-workers failed to give her CPR for more than 7 minutes has workers' comp claim deniedThe Contractors State License Board has always told the I-Team that contractors are limited in how much money they can collect up front – just 10% of the cost of the project or $1,000, whichever is less. Then moving forward, the parties should hash out a payment schedule.

But the Simpfenderfers didn’t want to pursue the bond; they thought Lowe’s could tie them up in a lengthy legal process.

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