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Extraordinary IT outage hobbles business around the globe

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Computer systems failed across the globe on Friday, taking down services at airlines, banks and the London Stock Exchange after a widely used cybersecurity program crashed and Microsoft Corp. separately reported problems with its cloud services.

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There have been few outages of this scale in the past few years. “This is unprecedented,” Alan Woodward, professor of cybersecurity at Surrey University, told Bloomberg News. “The economic impact is going to be huge.” On Friday, McDonald’s Corp., United Airlines Holdings Inc., and the LSE Group were among the major companies to disclose a variety of issues with communications to customer service. KLM said it was suspending most flights because of a global computer outage. They were among the more prominent global corporations to report issues with their operations.

There’s no indication that CrowdStrike’s problems are linked to any cyber attacks, according to Mikko Hypponen, chief research officer at Finnish information security company WithSecure Oyj. “We’re continuing to progress on our mitigation efforts for the affected Microsoft 365 apps and services. We still expect users to see remediation as we address residual impact,” Microsoft said in its latest status update.

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Companies worldwide suffer computer system disruptions; not a cyberattack, says security firmCybersecurity firm CrowdStrike said Friday that an issue that has caused major disruptions to companies worldwide is not a security incident or cyberattack.
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