PODCAST | Business Day Spotlight — Consumers are fed up with Telcos

In this edition of Business Day Spotlight, we focus on a new telecoms report as the debate around mobile data prices continues.

Host Mudiwa Gavaza is joined by BrandsEye CEO Nic Ray to talk about his company's SA Telcos Sentiment Index report, how it came about and the insights that can drawn from it. SA’s telecommunications providers should ignore the court of public opinion at their peril, said the research firm in the report, which analysed more than 500,000 social media posts to gauge sentiment about the country’s largest operators: Vodacom, MTN, Cell C and Telkom.

"SA consumers are unhappy with telco providers’ data pricing and poor customer service, as one in 10 threatened to switch networks and 44.4% of complaints on social media went unanswered by providers,” said BrandsEye. BrandsEye’s report comes on the heels of a much-publicised report by the Competition Commission, which found the large mobile operators to be pricing poor South Africans out of the data market.

United Kingdom United Kingdom Latest News, United Kingdom United Kingdom Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Consumers in for a very rough ride with petrol hike | IOL Business ReportWith the expected petrol price increase of 56 cents a litre just days away, debt-stressed consumers are going to have to cut unnecessary expenses. busrep Cycle lanes...we need cycle lanes to avoid the cost of high fuel costs . Can you assist?EMokgalapa busrep tito_mboweni, with the increase in the fuel prices recently is this the preferred method of paying for those BILLIONS that have been borrowed recently by the president?
Source: IOL - 🏆 46. / 51 Read more »

Business Maverick: Gold Gets Taken for a Ride as Price Gyrates After Fed CommentsGold traders can be forgiven for feeling a bit queasy as efforts to parse economic signals from the U.S. Federal Reserve put them on a roller-coaster ride.
Source: dailymaverick - 🏆 3. / 84 Read more »

Business Maverick: Tuesday, April 30: Five Things You Need to Know to Start Your DayWarnings signs for China stocks and Boeing says it didn’t mean to deactivate a pilot alert on the 737 Max. Here’s what’s moving markets.
Source: dailymaverick - 🏆 3. / 84 Read more »

Freedom Day in SA – a reminder of unfinished businessSouth Africans can still not celebrate freedom from want. They are painfully aware that one cannot eat democracy.
Source: SowetanLIVE - 🏆 13. / 63 Read more »

Business Maverick: Thursday May 2: Five Things You Need to Know to Start Your DayThe Fed stands pat, mostly. U.S. Treasury Secretary Steven Mnuchin calls China trade talks “productive,” and yet another Brexit compromise is brewing. Here’s what’s moving markets.
Source: dailymaverick - 🏆 3. / 84 Read more »

Business Maverick: Friday April 26: Five Things You Need to Know to Start Your DayU.S.-China trade talks circle around pharma, Tesla’s quarter proved to be one of the “top debacles” in 20 years of tech, and Joe Biden throws his hat in the presidential ring. Here are some of this morning’s key stories.
Source: dailymaverick - 🏆 3. / 84 Read more »

Business Maverick: Monday April 28: Five Things You Need to Know to Start Your DayTakeaways from China’s Belt and Road forum. Japan markets are shut for the week, but there is a slew of key global data that traders will be watching. Incumbent Sanchez set to be returned as Spain’s PM after election. Here’s what’s moving markets.
Source: dailymaverick - 🏆 3. / 84 Read more »

Finalists announced for the 2019 Absa Business Day Supplier Development AwardsFinalists announced for the 2019 Absa Business Day Supplier Development Awards BDSupplierDev
Source: BDliveSA - 🏆 12. / 63 Read more »

[ANALYSIS] Freedom Day in SA – a reminder of unfinished businessAs South Africa marks 25 years of freedom, many citizens have to contend with the harsh reality that they can't eat democracy.
Source: ewnupdates - 🏆 30. / 53 Read more »

Freedom Day in SA – a reminder of unfinished businessSouth Africans can still not celebrate freedom from want. They are painfully aware that one cannot eat democracy. It all depends on who one votes for. The majoirty of South Africans cant celebrate freedom so they eat democracy by voting for those who have fokol care for them How can you celebrate freedom day when u don’t have a job, food , housing & health security. Freedom on its own without those basic needs mean nothing. How can million of poor ordinary & unemployed SAn have to struggle in their own country. told by well secured politicians to🤫
Source: TimesLIVE - 🏆 28. / 59 Read more »

Freedom Day in SA – a reminder of unfinished businessAs South Africa marks 25 years of freedom, many citizens have to contend with the harsh reality that they can't eat democracy.
Source: TheCitizen_News - 🏆 6. / 75 Read more »