DOT to airlines: Refunds, not vouchers, for coronavirus cancelations - Business Insider

  • 📰 BusinessInsider
  • ⏱ Reading Time:
  • 41 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 20%
  • Publisher: 51%

United States News News

United States United States Latest News,United States United States Headlines

US Transportation Department to airlines: Don't 'forget' to refund customers if a flight is canceled

The Department of Transportation issued a stern reminder to airlines on Friday: If they cancel a flight, they have to refund the affected passengers.

But when an airline, rather than the customer, cancels the flight, US Department of Transportation rules require the airline to offer a refund to passengers. While there is some leeway if the airline can provide another flight within the same day, most airlines will still allow a refund if the rescheduled flight is much earlier or later than the original.

According to an official enforcement notice issued by the DOT, the department has received "an increasing number of complaints and inquiries from ticketed passengers, including many with nonrefundable tickets, who describe having been denied refunds for flights that were canceled or significantly delayed."

It added that the extreme nature of the current crisis for the industry was not an excuse to suspend the refund rule.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Sir/ Ma'am/ Brother this is my humble request please frwd this post on every platform otherwise corona virus never eradicate

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 729. in US

United States United States Latest News, United States United States Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Uber promised coronavirus aid, drivers say the company's not paying up - Business InsiderUber promised to pay drivers who couldn't work because of the coronavirus. But drivers say Uber has been closing their accounts after they seek sick pay, and then ignoring or rejecting their claims.
Source: BusinessInsider - 🏆 729. / 51 Read more »